目录

The DESIGN of EVERYDAY THINGS

Perface

  • The day the product team is announced, it is behind schedule and over its budget.

  • Everyone wants radical innovation, but the truth is, most radical innovations fail,
    and even when they do succeed, it can take multiple decades before they are accepted.

The Psychopathology of Everyday Things

  • Two of the most important characteristics of good design are discoverability and understanding.